Contact LAB MOON

Get help with your account, treatment pathway or delivery questions from the right LAB MOON support route. You do not need an account to use these contacts.

Support

Account, clinical and eligibility questions share the same published contact routes. You do not need an account to use them.

  • Patient support

    For order, delivery and account questions.

  • Clinical queries

    For treatment suitability or side-effect guidance.

  • Start eligibility

    For new patients ready to begin the online check.

A public telephone number has not been published.

Open a support email draft

We have not published fixed public opening hours. A support colleague will confirm timing when you get in touch.

Check your eligibility

To raise a complaint about the service, use the complaints process. Treatment is supplied only when clinically suitable.